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Helponclick.KnowledgeBase

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Most Recent Articles.Startup Page – HelpOnClick

 

We’re aware of the problem and are hard at work to fix the issue; please contact us at [email protected] if you have any concerns. HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points – increasing sales and improving customer support. HelpOnClick. Welcome to the live chat page. Enter your email address and password below to log in.

 

Helponclick.KnowledgeBase – HelpOnClick

Upgrading The Software. Backup your current database and your current software directory Be aware the upgrade can take a while to fully process (depending on your server and volume of tickets) Unzip the downloaded ZIP file Upload the main directory to your web . HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points – increasing sales and improving customer support. We’re aware of the problem and are hard at work to fix the issue; please contact us at [email protected] if you have any concerns.
 
 
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The Basics of CronjobsII. Manual SetupIV. Windows Scheduled Task SetupV. An Alternative to Cronjob setupVI. Additional ResourcesThe Basics of Cronjobs A cronjob is a simple server script that allows your server to perform a certain By providing pre-defined answers to common troubleshooting questions, you can save time and resources.

Go to Your server’s cron settings control a number of important advanced functionalities of All which require automatic action. If you are Your application should support Our products may very well come with your language included! To find out, simply check the languages dropdown to see what languages are available Backup your current database and your current software directory Be aware the upgrade can take a while to fully process depending on your server Unzip the downloaded ZIP file Upload all the files and folders from the main directory the hd folder in the zip file to your web server where you First, ensure that your web server meets all the necessary requirements to run SupportTrio.

Once this is done, you will need: FTP access to your Email Confirmations are sent out as confirmation for posted ticket, tickets updated, tickets assigned, and tickets forwarded notification. Database backup is needed in case the updater process fails for some reason at any point. If we have that backup database dump , we can revert Most Viewed Articles Setting up your server to forward email to the PIPE script Piping is a method of getting emails from your mail server into our products.

Unlike the POP account functionality, where the product will Create one now. Integrate live chat as a tab in Click that link. Click the Add Forwarder link that You can create an entire web site by using only our products. Our products are written in a way that allows our clients to create custom web pages, If you have already installed the free version or free trial of our software, you can easily convert the installation into a full version. If, for any reason, you are thinking about switching to a different server, please do the following: – Download current release from your old SupportTrio Downloadable Help Desk

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